Privacy and Security Policy

JMBR Group FZ LLC is a Printing and Courier organization and is committed to protecting the rights of the users of its website and keeping personal data and information secure. We have created this privacy and security statement to explain the current information management practices on our websites.

JMBR Group FZ LLC is Registered in Plot No. 62, International Media Production Zone, P.O. Box: 50807, Dubai, UAE

This Privacy Policy describes our policies and procedures on the collection, use and disclosure of your information when you use the service and tells you about your privacy rights and how the same are protected.

Definitions

Data Controller: The entity that determines the purposes and means of processing personal data.

Data Processor: The entity that processes personal data on behalf of the Data Controller.

Personal Data: Any information relating to an identified or identifiable natural person.

Roles and Responsibilities

As a data processor, we:
Process personal data only on documented instructions from the data controller (Clients of JMBR Group)

Ensure all processing complies with the PDPL and other applicable regulations.

Do not use personal data for purposes beyond those agreed upon with the data controller.

Types of Personal Data Processed

We process the following categories of personal data as instructed by data controllers:

  • Identification information (e.g., name, date of birth, government-issued ID)
  • Contact information (e.g., address, email address, phone number)
  • Financial information (e.g., account numbers)
  • Employment information (e.g., occupation, employer)
  • Demographic information (e.g., gender)

Processing Purposes

We process personal data solely for the purposes defined by the data controller to provide printing and courier services, which may include: viewing, collecting, using, storing, printing, copying, archiving, Contact Data etc.

Confidentiality of personal Data

When JMBR Group processes Personal Data, we ensure a safe, secure, and confidential environment, guaranteeing that your Personal Data remains private and is used solely for the purposes for which it was obtained and retained.

JMBR Group has a legal obligation to maintain the confidentiality of your data; however, JMBR Group may disclose your data to a third party under the following circumstances:

  • In situations where the disclosure of your data is mandated by a legal and/or regulatory authority, including but not limited to courts, JMBR Group will adhere to such requirements.

Data Security

We implement appropriate technical and organizational measures to protect personal data, including:

Encryption and secure storage methods.

Access controls and regular security audits.

Incident response plans to address data breaches promptly.

Data Retention

We retain personal data for the duration specified by the data controller or as required by applicable laws.

Breach Notification

In the event of a personal data breach, we will:

Notify the data controller without undue delay.

Provide all necessary details to assist the data controller in meeting their legal obligations.

Information Collection and Usage:

JMBR Group does not collect any personal information about you when you visit its website, unless specified, or you choose to provide this information to us. However, upon your visit, the following information is automatically collected and stored:

  • The IP address from which you access the Internet and the date and time of your visit to our website.
  • The pages you visit.
  • JMBR Group use this information solely for monitoring purposes and to help us identify which services are most or least interesting to our visitors, as well identifying website performance.

Only certain pieces of aggregated non-personal information, such as the number of users who accessed our website or most visited pages, are collected. Such information does not identify you individually.

JMBR Group keeps all collected information confidential except where disclosure is enforced or required by law, or as part of requirement to protect the rights or properties of JMBR Group.

Disclosure of Personal Data

JMBR Group may disclose your personal data to assist Law Enforcement Agencies and Authorities in fulfilling their legal obligations for the purposes of preventing, detecting, investigating, or prosecuting criminal offenses. Such disclosures will be made in compliance with applicable laws, regulations, and lawful requests, ensuring that the data shared is limited to what is necessary for these specific purposes.

Security of Transactions:

Please be assured that this site has security measures in place to protect the information you provide us. We use encryption methods to protect all information, which is deemed to be sensitive, or any other data that should remain secure to meet JMBR Group’s, federal, or local legal requirements.

Links to third-party websites:

JMBR Group’s website may provide links to other web sites. However we are not responsible for the accuracy of the contents of these sites or their mechanisms for information collection and usage.

If you connect to any other site through JMBR Group’s website, you need to read its Security & Privacy Policy to determine its practices related to information collection and usage.

Security & Privacy Policy Changes:

JMBR Group reserves the right to change this Security & Privacy Policy at any time. The amended version of the Security & Privacy Policy will be always published only on JMBR Group’s website.

Transfer of Personal Data

Given JMBR Group’s presence in the UAE and its localized business operations, your Personal Data remains within the UAE and is not transferred to any other country. Specifically, JMBR Group does not engage in cross-border data transfers, ensuring all Personal Data is processed and stored exclusively within the UAE.

Privacy intrusion

If you doubt that your privacy is being compromised; follow these steps immediately:

  • Close all browsers
  • Inform us by email on customerservice@jmbrgroup.com or phone on +971-4-4477900.